Frequently asked questions
Can you provide a product catalog or brochure?
Sure! Please contact us and leave your email, We will send the newest product catalog to you.
What are the product certifications?
Our products are compliant with major international standards such as CE, RoHS, FDA (or others, depending on your industry). Let me know your target market and I’ll confirm specific certifications.
Can you arrange shipping and customs clearance?
Yes, we can handle everything from EXW to DDP depending on your needs. We have reliable freight partners to ensure smooth delivery to your destination port or door.
Can I visit your factory?
Of course, you are very welcome! We’re based in Fuzhou, China. Let us know your schedule and we’ll arrange a pickup and factory tour for you.
Do you support customization (OEM/ODM)?
Yes, we support both OEM and ODM services. You can provide your design or logo, and we’ll develop the product accordingly. MOQ for customization varies—just let me know your requirements.
What’s your MOQ and pricing?
Our MOQ starts from 100pcs, and the price depends on the order quantity and customization. Could you please share your estimated order volume? I’ll send a detailed quotation.
Do you offer samples before placing an order?
Yes, we provide samples for quality evaluation. Samples are usually charged with shipping cost covered by the buyer. For bulk orders, sample cost can be refunded.
Do you offer eco-friendly or sustainable materials?
Yes, many of our garden decor items are made from eco-friendly materials like recycled metal, FSC-certified wood, and weather-resistant resin. We can also source per your sustainability requirements.